:root{
  --bg:#eef2f6;--surface:#fff;--ink:#101828;--muted:#667085;--line:#e4e7ec;
  --brand:#275d90;--brand-dark:#173c63;--brand-soft:#eef5fb;--green:#12b76a;
  --amber:#f79009;--red:#f04438;--purple:#7a5af8;--shadow:0 16px 40px rgba(16,24,40,.08)
}
*{box-sizing:border-box} html,body{height:100%} body{margin:0;font-family:Inter,system-ui,sans-serif;background:var(--bg);color:var(--ink);overflow:hidden} button,input,textarea{font:inherit}
button{cursor:pointer}.app-shell{height:100vh;display:grid;grid-template-columns:228px 1fr}.sidebar{background:#0d1726;color:#fff;padding:22px 16px;display:flex;flex-direction:column;gap:24px;min-height:0}
.brand{display:flex;gap:11px;align-items:center;padding:0 6px}.brand-mark{width:38px;height:38px;border-radius:12px;background:linear-gradient(145deg,#3679b9,#1b4d7b);display:grid;place-items:center;font-weight:800}.brand strong,.brand span{display:block}.brand strong{font-size:14px}.brand span{font-size:11px;color:#98a2b3;margin-top:2px}
.nav{display:grid;gap:7px}.nav-item{border:0;background:transparent;color:#98a2b3;border-radius:10px;padding:11px 12px;text-align:left;display:flex;gap:10px;align-items:center;text-decoration:none;width:100%;box-sizing:border-box;font:inherit}.nav-item.active,.nav-item:hover{background:#17263a;color:#fff}
.connection-card,.agent-card{display:flex;gap:10px;align-items:center;border:1px solid #26364a;border-radius:13px;padding:12px}.connection-card{margin-top:auto}.connection-card strong,.connection-card small,.agent-card strong,.agent-card small{display:block}.connection-card strong,.agent-card strong{font-size:12px}.connection-card small,.agent-card small{font-size:10px;color:#98a2b3;margin-top:3px}.status-dot{width:8px;height:8px;border-radius:50%;display:inline-block;flex:none}.status-dot.warning{background:var(--amber)}.status-dot.online{background:var(--green);box-shadow:0 0 0 4px rgba(18,183,106,.12)}.avatar{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;background:#d7e6f4;color:var(--brand-dark);font-size:11px;font-weight:800}
.workspace{padding:18px 24px;min-width:0;min-height:0;display:flex;flex-direction:column;overflow:hidden}.topbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px;flex:none}.eyebrow{font-size:10px;font-weight:800;letter-spacing:.16em;color:var(--brand);margin:0 0 5px}.topbar h1{font-size:26px;margin:0}.top-actions{display:flex;gap:10px;align-items:center}.system-pill{background:#fff;border:1px solid var(--line);padding:9px 12px;border-radius:999px;font-size:12px;display:flex;gap:8px;align-items:center}.icon-btn{width:36px;height:36px;border:1px solid var(--line);background:#fff;border-radius:10px}
.stats-row{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:12px;flex:none}.stats-row article{background:#fff;border:1px solid var(--line);border-radius:14px;padding:10px 15px}.stats-row span,.stats-row small{display:block;color:var(--muted)}.stats-row .stat-filter{cursor:pointer;transition:border-color .16s ease,box-shadow .16s ease,transform .16s ease}.stats-row .stat-filter:hover{border-color:#b9cbe0;box-shadow:0 5px 16px rgba(39,93,144,.08)}.stats-row .stat-filter:focus-visible{outline:2px solid #275d90;outline-offset:2px}.stats-row .stat-filter.active{border-color:#275d90;box-shadow:0 0 0 2px rgba(39,93,144,.12);transform:translateY(-1px)}.stats-row .stat-filter.active span,.stats-row .stat-filter.active strong{color:#275d90}.stats-row span{font-size:11px;font-weight:600}.stats-row strong{font-size:21px;display:block;margin:3px 0 1px}.stats-row small{font-size:10px}
.conversation-layout{flex:1;min-height:0;display:grid;grid-template-columns:310px minmax(380px,1fr) 290px;background:#fff;border:1px solid var(--line);border-radius:18px;overflow:hidden;box-shadow:var(--shadow)}.conversation-list-panel,.chat-panel,.prospect-panel{min-width:0;min-height:0}.conversation-list-panel{border-right:1px solid var(--line);display:flex;flex-direction:column;background:#fbfcfd}.panel-header{padding:14px 14px 8px;display:flex;gap:8px}.search-wrap{flex:1;height:38px;border:1px solid var(--line);border-radius:10px;background:#fff;display:flex;align-items:center;padding:0 10px;gap:6px}.search-wrap input{border:0;outline:0;width:100%;font-size:12px}.filter-btn{border:1px solid var(--line);background:#fff;border-radius:10px;font-size:11px;padding:0 10px}.filters{padding:2px 14px 10px;display:flex;gap:6px;overflow:auto}.chip{border:1px solid var(--line);background:#fff;color:var(--muted);border-radius:999px;padding:6px 9px;font-size:10px;white-space:nowrap}.chip.active{background:var(--brand-soft);border-color:#c9dcec;color:var(--brand);font-weight:700}.conversation-list{overflow:auto;min-height:0}.conversation-item{padding:13px 14px;border-top:1px solid #edf0f2;display:grid;grid-template-columns:38px 1fr auto;gap:10px;cursor:pointer}.conversation-item:hover,.conversation-item.active{background:#f2f7fb}.conversation-item.active{box-shadow:inset 3px 0 var(--brand)}.conversation-item .meta strong{font-size:12px}.conversation-item .meta p{font-size:10px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:4px 0}.conversation-item .meta small{font-size:9px;color:var(--brand);font-weight:700}.conversation-item time{font-size:9px;color:#98a2b3}.badge{min-width:18px;height:18px;border-radius:999px;padding:0 5px;display:inline-grid;place-items:center;background:var(--brand);color:#fff;font-size:9px;font-weight:700;float:right;margin-top:9px}
.chat-panel{display:grid;grid-template-rows:auto auto minmax(0,1fr) auto auto;background:#f7f9fb;min-height:0}.chat-header{background:#fff;padding:11px 16px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between}.chat-person{display:flex;align-items:center;gap:10px}.chat-person strong,.chat-person small{display:block}.chat-person strong{font-size:13px}.chat-person small{font-size:10px;color:var(--muted);margin-top:2px}.header-tags{display:flex;gap:6px}.tag{font-size:9px;font-weight:700;padding:5px 8px;border-radius:999px;background:#f2f4f7;color:#475467}.tag.hot{background:#fff1e8;color:#b54708}.tag.review{background:#fff0f0;color:#b42318}.chat-context-strip{padding:7px 16px;background:#fbfcfd;border-bottom:1px solid var(--line);font-size:10px;color:var(--muted);display:flex;gap:14px;overflow:auto}.chat-context-strip strong{color:var(--ink)}
.messages{padding:14px 18px;overflow:auto;min-height:0;display:flex;flex-direction:column;gap:9px}.message{max-width:76%;padding:9px 12px;border-radius:14px;font-size:12px;line-height:1.4;box-shadow:0 2px 8px rgba(16,24,40,.04)}.message.in{align-self:flex-start;background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}.message.out{align-self:flex-end;background:#dcebf7;color:#173c63;border-bottom-right-radius:4px}.message small{display:block;font-size:8px;color:#98a2b3;margin-top:5px}.message.out small{text-align:right;color:#52718e}
.ai-suggestion{margin:0 14px 8px;border:1px solid #d8d3ff;background:#f7f5ff;border-radius:14px;padding:10px 12px;max-height:170px;overflow:auto}.ai-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:6px}.ai-head strong{font-size:11px;color:#5925dc}.ai-head span{font-size:9px;color:#6941c6}.ai-copy{font-size:11px;line-height:1.4;color:#344054;margin:0 0 8px}.ai-actions{display:flex;gap:7px}.ai-actions button{border-radius:8px;padding:7px 10px;font-size:10px;font-weight:700}.approve-btn{border:0;background:#5925dc;color:#fff}.edit-btn{border:1px solid #d0d5dd;background:#fff;color:#344054}.dismiss-btn{border:0;background:transparent;color:#667085}.composer{padding:9px 12px;background:#fff;border-top:1px solid var(--line);display:flex;align-items:flex-end;gap:8px;position:relative;z-index:2}.composer textarea{flex:1;resize:vertical;min-height:40px;max-height:120px;border:1px solid var(--line);border-radius:11px;padding:10px 12px;outline:0;font-size:12px;line-height:1.4}.composer-icon{border:1px solid var(--line);background:#fff;width:38px;height:38px;border-radius:10px;flex:none}.send-btn{border:0;background:var(--brand);color:#fff;border-radius:10px;height:38px;padding:0 15px;font-size:11px;font-weight:700;flex:none}
.prospect-panel{background:#fff;border-left:1px solid var(--line);padding:14px 16px;overflow:auto;min-height:0}.prospect-profile{text-align:center;padding-bottom:12px;border-bottom:1px solid var(--line)}.prospect-profile .avatar{width:48px;height:48px;margin:0 auto 8px}.prospect-profile h3{font-size:14px;margin:0 0 3px}.prospect-profile p{font-size:10px;color:var(--muted);margin:0}.section-title{font-size:9px;letter-spacing:.12em;color:#98a2b3;font-weight:800;margin:14px 0 8px}.info-grid{display:grid;gap:7px}.info-row{display:flex;justify-content:space-between;gap:10px;font-size:10px}.info-row span{color:var(--muted)}.info-row strong{text-align:right;font-size:10px}.signal-list{display:flex;flex-wrap:wrap;gap:5px}.signal{padding:5px 7px;border-radius:7px;background:#f2f4f7;font-size:9px}.signal.positive{background:#ecfdf3;color:#027a48}.signal.alert{background:#fff6ed;color:#b54708}.review-box{margin-top:9px;padding:10px;border-radius:10px;background:#fff6ed;border:1px solid #fedf89;font-size:9px;line-height:1.45;color:#93370d}.next-action{margin-top:10px;background:#f8fafc;border:1px solid var(--line);border-radius:10px;padding:9px}.next-action strong{font-size:10px;display:block;margin-bottom:4px}.next-action p{font-size:9px;color:var(--muted);margin:0;line-height:1.4}.mobile-nav{display:none}
@media(max-width:1180px){.conversation-layout{grid-template-columns:280px 1fr}.prospect-panel{display:none}.stats-row{grid-template-columns:repeat(2,1fr)}}
@media(max-height:820px) and (min-width:821px){.workspace{padding-top:12px;padding-bottom:12px}.topbar{margin-bottom:8px}.topbar h1{font-size:22px}.stats-row{margin-bottom:8px}.stats-row article{padding:7px 12px}.stats-row small{display:none}.stats-row strong{font-size:18px}.messages{padding-top:10px;padding-bottom:10px}.ai-suggestion{max-height:135px}.prospect-profile .avatar{width:40px;height:40px}}

.beta-report-card{width:100%;border:1px solid #7a4b16;background:#2a1d12;color:#ffd8a8;border-radius:13px;padding:11px 12px;display:flex;align-items:center;gap:10px;text-align:left}.beta-report-card:hover{background:#352315}.beta-report-card span{font-size:18px}.beta-report-card strong,.beta-report-card small{display:block}.beta-report-card strong{font-size:12px;color:#fff}.beta-report-card small{font-size:10px;color:#d7a96d;margin-top:3px}.beta-report-modal[hidden]{display:none}.beta-report-modal{position:fixed;inset:0;z-index:50;display:grid;place-items:center}.beta-report-backdrop{position:absolute;inset:0;background:rgba(11,18,32,.55);backdrop-filter:blur(2px)}.beta-report-dialog{position:relative;width:min(460px,calc(100vw - 32px));background:#fff;border-radius:18px;padding:20px;box-shadow:0 24px 70px rgba(0,0,0,.22);display:grid;gap:14px}.beta-report-head{display:flex;justify-content:space-between;align-items:flex-start}.beta-report-head small{font-size:9px;font-weight:800;letter-spacing:.16em;color:#b54708}.beta-report-head h3{margin:3px 0 0;font-size:20px}.beta-close{border:0;background:#f2f4f7;border-radius:9px;width:32px;height:32px;font-size:20px}.beta-report-dialog label{display:grid;gap:6px;font-size:11px;font-weight:700;color:#344054}.beta-report-dialog select,.beta-report-dialog textarea{width:100%;border:1px solid #d0d5dd;border-radius:10px;padding:10px;font:inherit;outline:none}.beta-report-dialog textarea{resize:vertical;min-height:110px}.beta-context{font-size:10px;color:#667085;background:#f8fafc;border-radius:10px;padding:10px}.beta-report-actions{display:flex;justify-content:flex-end;gap:8px}.beta-secondary,.beta-primary{border-radius:10px;padding:9px 14px;font-weight:700}.beta-secondary{border:1px solid #d0d5dd;background:#fff;color:#475467}.beta-primary{border:0;background:#275d90;color:#fff}.beta-feedback{min-height:14px;margin:0;font-size:10px;color:#027a48}

.whatsapp-card{width:100%;background:transparent;color:inherit;text-align:left;cursor:pointer}.whatsapp-card:hover{border-color:#3a506c}.whatsapp-modal[hidden]{display:none}.whatsapp-modal{position:fixed;inset:0;z-index:1200;display:grid;place-items:center;padding:24px}.whatsapp-backdrop{position:absolute;inset:0;background:rgba(2,8,23,.72);backdrop-filter:blur(8px)}.whatsapp-dialog{position:relative;width:min(460px,92vw);background:#fff;color:#101828;border-radius:24px;padding:34px;box-shadow:0 30px 80px rgba(0,0,0,.35);text-align:center}.whatsapp-close{position:absolute;right:16px;top:14px}.whatsapp-dialog h2{margin:5px 0 10px;font-size:27px}.whatsapp-help,.whatsapp-refresh,.whatsapp-connected-state p{color:#667085;line-height:1.55}.qr-frame{width:286px;max-width:100%;aspect-ratio:1;margin:24px auto 14px;border:1px solid #e4e7ec;border-radius:22px;display:grid;place-items:center;background:#fff;padding:14px}.qr-frame img{width:100%;height:100%;object-fit:contain}.connected-check{width:76px;height:76px;border-radius:50%;display:grid;place-items:center;margin:10px auto 20px;background:#ecfdf3;color:#12b76a;font-size:40px;font-weight:800}.whatsapp-connected-state{padding:24px 6px}.connection-card{appearance:none}

.whatsapp-image{display:block;max-width:min(320px,100%);max-height:360px;object-fit:contain;border-radius:12px;margin-bottom:8px}

.msg-check{font-weight:800;letter-spacing:-2px}.msg-check.sent,.msg-check.delivered{color:#667085}.msg-check.read{color:#16a34a;text-shadow:0 0 0.5px rgba(22,163,74,.35)}
.whatsapp-disconnect{margin-top:14px;border:1px solid #f04438;background:#fff;color:#b42318;border-radius:12px;padding:11px 16px;font-weight:700;cursor:pointer}.whatsapp-disconnect:hover{background:#fff1f0}.whatsapp-disconnect:disabled{opacity:.55;cursor:wait}

.chat-date-separator{display:flex;justify-content:center;align-items:center;margin:14px 0 10px;clear:both}.chat-date-separator span{background:#eef2f6;color:#667085;border:1px solid #dfe5ec;border-radius:999px;padding:5px 11px;font-size:11px;font-weight:700;box-shadow:0 1px 2px rgba(16,24,40,.06)}
.audio-duration{display:block;font-size:11px;opacity:.7;margin-top:2px}